Support
How can we help?
Tell us what happened, what you expected, and which version of SchoolRun Campus you’re using. We’ll help you find the next step.
What to include
- Your device model and operating-system version
- The version of SchoolRun Campus
- The steps that led to the problem
- A screenshot, if it does not contain sensitive information
Please protect your information. Never send passwords, full financial account details, student records, precise location history, or other sensitive data in a support email.
Before you write
Check for an app update, close and reopen the app, and restart your device. If the issue continues, email us with the details above.
Response time
Sidetrack Labs is an independent studio. We aim to respond within three business days, though complex issues may take longer.